12/14/2022 0 Comments Watch dog airlinesLukacs says the agency's position is "troubling," while the watchdog says it's aiming for a balance between passenger protection and "airlines' operational realities" as border closures prompt carriers to park planes and lay off thousands of employees. Passenger rights advocate Gabor Lukacs says several decisions by the transportation agency itself appear to contravene its recent statement, with at least three rulings in the past seven years affirming air travellers' right to a refund regardless of whether a flight cancellation is beyond the airline's control. Over the past month, airlines have cancelled routes and slashed capacity amid plunging travel demand triggered by the novel coronavirus, leaving thousands of Canadians stranded abroad and thousands more without a flight.Īirlines have been sending repatriation flights and offering customers vouchers - an approach the watchdog supports - but only Sunwing has a refund policy in place for cancelled routes. The transportation watchdog says current rules only oblige the airline to ensure passengers can complete their trip. Federal health officials are requiring airlines to gather contact-tracing information on passengers heading to the U.S. The company received more than a billion dollars in taxpayer aid and has furloughed thousands of workers.The Canadian Transportation Agency says airlines are not required to refund passengers for flights cancelled due to the COVID-19 pandemic or other reasons outside an airline's control. Qantas last month reported revenues had fallen Aus$12 billion (US$9 billion) in the last financial year as travel dried up. Qantas expressed "disappointment" at the decision, saying the deal would have helped "ensure a faster and sustained recovery from COVID".Īustralia's borders are expected to slowly reopen for vaccinated travellers from later this year. Travel between the country's major cities has been disrupted repeatedly during that time, hammering the bottom lines of carriers. The takeover of Air Europa by British Airways owner IAG could face a formal investigation by the competition watchdog. "The agreement would likely lead to reduced competition as international travel resumes, to the detriment of passengers travelling between Australia and Japan," the watchdog said.Īustralia closed its international borders 18 months ago to reduce the spread of the coronavirus. Answer 1 of 11: Tonight, BBC Watchdog looks at airlines failing to pay delay compensation due. It had earlier indicated a rejection was likely, but airlines hard-hit by pandemic travel disruptions had hoped, in vain, for a reprieve. The Transportation Department’s inspector general said that in some cases, the Federal Aviation Administration closed compliance cases before American took steps to correct the problem. The Australian Competition and Consumer Commission ruled the proposal would "remove competition" between two carriers that normally account for 85 percent of flights between Australia and Japan. A government watchdog said Friday that federal safety regulators routinely fail to ensure that American Airlines gets to the cause of maintenance shortcomings when they are discovered. The deal would have seen the two airlines coordinate on how much fares would cost, as well as flight schedules. SYDNEY - Australia's competition regulator on Monday definitively blocked a pricing, code-sharing and scheduling deal between Qantas and Japan Airlines, saying the arrangement would hurt consumers.
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